How to Order

Regular and All Occasion Cakes

To order a cake for all other occasions, choose your flavor from our flavor gallery. or cake menu  Please determine the cake size that you need based on the number of guests attending. Finally, choose a design or theme for the cake from the drop down menu in  our Specialty gallery.

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Payment

When you are placing an order, we require either full payment or a credit card number to hold the order in our system. Payment may be made by cash, check, Mastercard, Visa, Discover, or American Express when placing an order in the store. When placing an order over the phone, payment may be made by Mastercard, Visa, Discover, or American Express.

Cake Cancellation and Change Policy

We have a 72 hour cancellation policy for standard orders that do not have any customization, to receive a full refund or to make major changes to the order. This is 72 hours prior to the scheduled pick-up date and time. Orders that are considered custom, require the same amount of time needed to create that customization, in order to receive a full refund. Click here for an explanation of this guideline. You must speak directly with a retail associate for a cancellation to be processed and considered received. Orders cancelled with less than 72 hours notice, or with less notice than required , will be handled on a case by case basis. We do not issue refunds for items that are not picked up.

See our COVID-19 blog post for specific policies during this time of the virus outbreak.